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IT monitoring and IT security software

58Mnetwork flows analysed
26Mevents recorded
13monitoring modules
5interface languages

Thirteen modules, one console

Every blind spot in your IT,
covered by a module.

Activate the modules you need, when you need them. No additional server, no new console, no extra password: everything fits into the console you already use. And what each module observes in isolation, the SIEM brings together.

Pick a module

FileMonitor

Windows file access auditing: who opened, modified or deleted which document, when, and from which computer. The agent relies on the native Windows audit log, with no driver to install. FirstSI also records who can open what: a folder open to everyone, broken permission inheritance or changed permissions are flagged straight away.

Native Windows auditingFilter by extensionBulk-deletion alertsShare permissions
Learn more: Files and shares

NetFlow

Continuous network flow analysis: exchanges, volumes, protocols and unusual traffic spikes. The explorer shows who communicates with whom, to which country and for which service; a single click on an address brings together everything FirstSI knows about it.

IPFIX, NetFlow v9Flow explorerPer-device investigation
Learn more: Multi-site network monitoring

HostMonitor

Availability of your services and sites: HTTP, TCP and ping probes, incidents and response times. Maintenance windows prevent unwarranted alerts.

HTTP / HTTPSTCP & pingMaintenance windows
Learn more: Server security

NetworkMonitor

Network infrastructure monitoring: SNMP devices, SD-WAN routers and their tunnels, Internet links, Wi-Fi access points. Devices on a subnet are discovered automatically.

SNMP v2c / v3SD-WAN & tunnelsUniFi Wi-Fi
Learn more: Multi-site network monitoring

SIEM

Cross-module event correlation: a file access followed by an unusual outbound flow forms a single incident, with its timeline.

Cross-module rulesConsolidated incidentsWebhook & email
Learn more: SIEM and incident detection

DNSMonitor

DNS query monitoring and threat detection: malicious domains, tunnelling, exfiltration. Often the first visible sign of a compromise.

Malicious domainsTunnelling detectionExfiltration
Learn more: SIEM and incident detection

AssetMonitor

Automatic software inventory, with tracking of CVE vulnerabilities and end of support (EOL). You know what is installed, and what is no longer supported. Every machine also receives a security score (antivirus, patches, encryption, firewall) and disk growth is tracked: you know which server will fill up first, and in how many days.

Automatic inventoryMulti-source CVE feedEnd of support (EOL)Security scoreCapacity forecasting
Learn more: Server security

SI-Map

Service mapping: the dependencies between applications and servers, inferred automatically from data already collected. Before you stop a server, you know which services will be affected.

Automatic discoveryDependency graphImpact analysis
Learn more: Unified IT monitoring

DBMonitor

Performance of your SQL Server and MariaDB databases: slow queries, wait statistics, blocking chains and instance health. Background tasks are watched too: failed scheduled jobs, forgotten integrity checks, overdue backups. Silent failures become visible.

SQL ServerMariaDBSlow queries & blockingBackups & scheduled jobs
Learn more: Databases

SI-Tracer

Windows authentication tracing: who signs in, on which machine and from which computer, whether successful or not. Logons outside usual hours are flagged automatically. An account's record brings together its lockouts and their real origin (VPN attempts, computer), its addresses, its usual computers and its Microsoft 365 sign-ins; every IP address shows its country, its network operator and whether it belongs to a hosting provider. It also watches over Active Directory (privileged accounts, credential attacks, domain controllers, a posture score) and compares each server with its baseline to catch anything installed behind your back.

Logon eventsRepeated failuresOut-of-hours accessAccount recordDirectory securityServer persistence
Learn more: Active Directory security

NetDiag

Teams calls dropping with no explanation? NetDiag installs on the affected computer, takes a measurement every 15 seconds and identifies the source of the problem: computer, Wi-Fi, VPN, line, DNS or service. Real Teams call quality, the state of the Wi-Fi access point as seen from UniFi, traceroute and packet capture at the time of the incident, and a PDF report ready to share. Once uninstalled, it leaves no trace on the computer.

A verdict every 15 sTeams & Citrix callsTraceroute, capture, PDF report
Learn more: Workstation experience

Firewall

Your firewalls and gateways join the same console: logs and flows are relayed by the site agent, then matched against the directory and threat lists. VPN login attempts from dozens of addresses, a computer contacting a malicious domain, a tunnel going down: you are notified, with the account and the machine involved. Password-spraying campaigns run from a single address range or hosting provider are grouped into one incident, and every locked-out account opens its own, naming the real origin of the lockout. It also shows what an attacker sees of you from the Internet: exposed services, known vulnerabilities, published names, without a single scan.

Syslog & IPFIXVPN attacksThreat listsLocked-out accountsInternet exposure
Learn more: SIEM and incident detection

Virtualisation

Your Hyper-V hosts, failover cluster and Veeam backups join the console, read-only: FirstSI never changes anything on the hypervisors, the cluster or the backups. Checkpoints forgotten for months, swelling differencing disks, broken disk chains, cluster shared volumes filling up, with the date they will be full: everything surfaces before it costs you. You know whether your VMs would restart elsewhere if a node were lost, which ones are not in any backup, and you are alerted the moment someone tampers with the backups, as ransomware does before it encrypts. On the hypervisor, the agent goes unnoticed: a few seconds of collection every quarter of an hour.

Hyper-V & clusterForgotten checkpointsVeeam backupsBackup sabotageRead-only
Learn more: Virtualisation and backups

Information system security

What an attacker
would look for first,
you see before they do.

Directory, servers, shares, computers, databases, hypervisors and their backups, whatever shows from the Internet, Microsoft 365: FirstSI watches the footholds of an attack and the silent failures that come before nasty surprises. Every finding arrives with the machine and the account involved, and both the assistant and ticket pre-diagnostics draw on it to answer.

Request a demo
directory

Active Directory, under watch

Addition to a privileged group, bulk changes, ticket theft, rogue replication, modified group policy, cleared log: the alert is immediate, and names who did it.

Learn more: Active Directory security
directory

A scored directory, reviewed access

A posture score tracked month after month, domain controllers checked continuously (replication, time, backup, certificates), a periodic review of sensitive groups ready to export, and the accounts of people who have left but are still active.

Learn more: Active Directory security
servers

Nothing installs behind your back

Each server is compared with its baseline: services, scheduled tasks, local administrators and accounts. Any suspicious addition is flagged; a legitimate change is approved in one click.

Learn more: Server security
shares

Who can open what

Who is allowed to open each folder, and since when. Folders open to everyone, broken inheritance, changed permissions: your shares hold no more surprises.

Learn more: Files and shares
computers

Every machine scored

Antivirus and EDR running, signatures up to date, patches, disk encryption, obsolete protocols, firewall: a score for each machine and for the whole estate. Time, DHCP and file-share replication are checked too.

Learn more: Server security
capacity

A full disk, announced in advance

“Full in 18 days”: volume and database growth is tracked, so saturation is anticipated instead of endured.

Learn more: Server security
databases

Silent failures, finally visible

Failed scheduled jobs, forgotten integrity checks, overdue backups: whatever failed quietly overnight is reported first thing in the morning.

Learn more: Databases
internet

What an attacker sees of you

Exposed services, known vulnerabilities, published names, accounts named in data leaks: your surface as seen from the Internet, gathered passively, without a single scan.

Learn more: Microsoft 365 and Internet exposure
microsoft 365

Leaks through email and sharing

Mail forwarded outside, anonymous sharing links, authorised third-party apps: whatever leaves Microsoft 365 without using the front door is spotted.

Learn more: Microsoft 365 and Internet exposure
backups

Backups, ransomware's first target

Before encrypting anything, ransomware goes after the backups. A deleted job, a disabled schedule, a vanished repository, restore points melting away, VMs deleted or shut down en masse: the alert goes out at once, matched against administrator logons on the hosts.

Learn more: Virtualisation and backups
virtualisation

Forgotten checkpoints

Taken “just before the update”, then forgotten for three months: the disk behind it grows every day and slows the VM down. Old checkpoints, swelling differencing disks, broken disk chains: each one surfaces with its age and size.

Learn more: Virtualisation and backups
cluster

A node fails: will your VMs restart?

You know in advance whether the remaining hosts would absorb the failure, when each cluster shared volume will be full, and which VMs are in no backup at all or missed the last one.

Learn more: Virtualisation and backups

How it works

Up and running in three steps.

1

Deploy the agent

A single MSI installer for all modules. The agent runs as a Windows service, is configured and updated remotely, in a single click, using signed and verified updates. On each site, it also acts as a relay for equipment where nothing can be installed (firewalls, gateways, Wi-Fi): their logs and flows pass through it, encrypted, without opening a single port to the outside.

2

Data flows in

Data is collected locally, with a built-in buffer: if the connection to the server is interrupted, each module keeps up to 256 MB of data locally, enough to ride out ordinary outages without losing anything. Synchronisation resumes automatically as soon as the network is back. Even an isolated network with no Internet access stays covered: its agents go out through a single point, a relay on the site or your corporate proxy, and nothing can be read along the way.

3

You get alerted

Real-time alerts in the console, by email or by webhook. Thresholds, correlation rules and maintenance windows: you choose what warrants an alert.

Learn more: Unified IT monitoring

Open to your tools

An API and an MCP server for your tools.

The information held in FirstSI is available to your other tools: your ticketing tool, your general monitoring and, now, your AI assistants. Ask them in plain English: they consult FirstSI and answer you. You define what each tool may access, and every access is logged.

Request a demo

AI assistant

Ask your question.
It runs the investigation.

Describe the situation as you would to a colleague: “the branch has been slow since this morning”. The assistant queries every module itself (Internet links, network, Wi-Fi, computers, hypervisors, security, tickets), cross-checks the results and identifies the most likely cause, with supporting evidence. The AI model (whichever one you choose) is installed within your own infrastructure: your data never leaves it.

  • A thorough investigation: dozens of checks per question, from the Internet link down to the switch port.
  • Evidence to back it up: every conclusion cites its sources, and any missing information is clearly flagged.
  • Ready to use: investigation templates (slow site, locked account, security alert, employee departure…) and a PDF report in one click.
  • It keeps track: a follow-up question builds on what has already been established.
  • It knows your organisation: your guidelines (vocabulary, sites, known leads, writing instructions) steer both the assistant and ticket pre-diagnostics, and every version can be compared before it is adopted.
Learn more: AI assistant and ticket pre-diagnostics

Connectors

Your business applications,
in the same investigation.

Ticketing tool, deployment tool, ERP… Connect your applications to FirstSI: the assistant consults them alongside everything else. You describe the information you need, the AI prepares the query and explains it; you test it, then approve it.

  • Read-only by default: FirstSI does not change your applications (the one exception: the pre-diagnostic internal note and category, which you enable yourself), and each connector only accesses the data you open to it.
  • Designed with AI, approved by you: nothing runs without your approval.
  • No data retained: information is read on demand, and every lookup is logged.

Ticket pre-diagnostics

The checks are carried out
before the technician steps in.

As soon as a request reaches your service desk, FirstSI carries out the checks a technician would make first: account, computer, VPN, Microsoft 365 sign-ins, printing, network, alerts… The AI summarises the most likely lead and adds an internal note to the ticket, with the appropriate category. The technician starts with the answer.

  • Within minutes: your ticketing tool notifies FirstSI as soon as a ticket is created, and the checks adapt to the nature of the request.
  • The right person: when a colleague opens a ticket on behalf of someone else, the checks focus on the person concerned.
  • Requests too: access to a mailing list, a shared folder or a shared mailbox, a colleague leaving: FirstSI prepares the change (approval to obtain, person already a member, accounts and line involved, where to make it).
  • Beyond the ticket: duplicates, replies to old tickets, a wave of disabled accounts: spotted from the very first report; an attempted scam is flagged at the top of the note.
  • Security and capacity included: an “I can no longer open the folder” ticket arrives with the folder's actual permissions and their recent changes; “disk full”, with the server's forecast; an account sending odd emails, with its forwarding rules and authorised apps; “the server is slow”, with the load on its host and the checkpoint left lying around.
  • Measured every week: what FirstSI suggested, what the team did: a review tells you, ticket by ticket, where it was right.
  • You stay in charge: an internal note, invisible to the requester, that changes neither the status nor the assignment of the ticket; draft mode, your own classification rules, automatic stop at the slightest discrepancy.
Request a demo Learn more: AI assistant and ticket pre-diagnostics

Microsoft 365

The exact reason a sign-in was refused,
finally readable.

Outlook asking for the password again and again, Teams refusing access, a single sign-on application suddenly out of reach: FirstSI reads the Microsoft 365 sign-in logs and explains the cause in plain English: a recently changed password, a declined multi-factor prompt, an access policy, a non-compliant device.

  • One person, every sign-in: thirty days of history, including the applications that reconnect on their own in the background.
  • Used in the diagnosis: ticket pre-diagnostics and the assistant cross-check this information with the directory, the VPN and the computer.
  • Security, if you wish: bursts of password attempts, repeatedly declined multi-factor prompts, sign-ins from an unusual country: each becomes a reported incident.
  • Leaks, before they cost you: mail forwarded to an outside address, a burst of anonymous sharing links, a third-party app allowed to read mailboxes: each becomes an incident, naming the person involved.
  • From your network, read-only: no data kept, every lookup logged.
Learn more: Microsoft 365 and Internet exposure

Tablets and phones

Every tablet, every app,
on the right version.

A business app that has fallen behind on two tablets, a device left in a drawer that no longer syncs: FirstSI consults your Google console and immediately identifies the devices lagging behind, with their last sync.

  • The whole fleet at a glance: model, system version, linked account, last sync, installed apps.
  • The device lagging behind, identified: for a given app, the most recent version and the devices that do not yet have it.
  • Used in the diagnosis: ticket pre-diagnostics and the assistant draw on this information whenever a tablet is involved.
  • Read-only: access limited to consultation, no data retained, every lookup logged.
Learn more: Workstation experience

Lines and boxes

A suspended line, a cut fibre:
the answer lies with the carrier.

“My mobile has no signal”, “the internet crawls across the whole site”: FirstSI queries your carriers' customer areas and tells you right away whether the line is suspended, cancelled or out of allowance, and whether the site box is running on its 4G backup because the fibre is down.

  • All your carriers, one search: mobiles, landlines and internet access, found by name, number or identifier.
  • The right line, at the right time: ticket pre-diagnostics check the line quoted in the ticket, or that of the person concerned.
  • The site box, at a glance: main link, 4G backup, box status: the outage shows before the first calls come in.
  • Read-only: nothing is changed at the carrier, no data retained, every lookup logged.
Learn more: Multi-site network monitoring

Phone system

A phone that no longer rings, a reception desk nobody can reach:
the phone system explains itself.

“I'm not getting any calls”, “nobody answers at reception”: FirstSI reads your 3CX phone system and shows where calls actually go (to which extension, queue or voicemail), depending on the extension's status and the time of day. Carrier lines, services and the phone system's backup are watched continuously.

  • Every extension, every forward: phone registered or not, current status, where calls go when away, busy or unanswered.
  • Every number, at any hour: destination during opening hours, after hours and on bank holidays; queues, calls received and calls answered.
  • The path of every call: from the incoming line to the answer or the voicemail, and who changed the configuration, and when.
  • Used in the diagnosis: a “my phone no longer rings” ticket arrives with the forward at fault; the assistant answers requests for statistics.
  • Read-only: nothing is changed on the phone system, no password or PIN is ever read, every lookup logged.

Security & compliance

A security tool
must itself be secure.

FirstSI processes sensitive data and has been designed accordingly. Every secret is encrypted, every session is short-lived, every action is logged.

  • Strong authentication: MFA and WebAuthn (security keys), short-lived sessions renewed automatically.
  • Encryption: secrets encrypted at rest, end-to-end TLS in transit.
  • GDPR compliance: personal data export and deletion, full audit trail.
Learn more: Security & GDPR

Where to start

Explore the platform first; the conversation can come later.

More questions about installation, hosting, GDPR or integrations? All frequently asked questions

Your IT runs day and night.
So does your monitoring.

Open the live demo: thirteen modules, a full IT estate, nothing to install. Three minutes in the demo tell you more than an hour-long presentation.

See the demo